20 Employee Feedback Questions for HRs to Use in 2024

As an employer, it's essential to create a work environment where your employees feel valued, heard, and supported. One of the best ways to achieve this is by gathering employee feedback through surveys. Employee feedback surveys can help you gain insight into what your employees think about their work experience and how you can improve it.

In this blog, we've put together a list of 20 employee feedback survey questions to include in your next survey. These questions cover a wide range of topics, from employee engagement to leadership effectiveness and job satisfaction. By asking these questions, you'll be able to gather valuable feedback that can help you make informed decisions to improve your employees' work experience.

So, whether you're a small business owner or a manager at a large corporation, these survey questions are a great starting point for gathering the feedback you need to create a positive and productive work environment. Let's get started!

What is an employee feedback survey?

A tool utilised by business owners, executives, and HR specialists is an employee feedback survey. These questionnaires inquire about a employees career progress, work environment, and job happiness. The corporate culture, employee experience, and retention are then improved using the information.

Benefits of employee feedback survey

Early and frequent employee feedback surveys have several advantages. The following are some advantages of employee feedback surveys:

Increasing employee satisfaction and engagement
Improved control of internal communication
Improved comprehension of workers' professional aspirations
The capacity to offer constructive criticism for career growth
Identifying and removing obstacles for workers with impairments, neurodivergent disorders, or other long-term health issues
Measuring contentment with compensation or perks offered
Keeping track of shifts in employee attitude
Examining previous demographic patterns, such as gender equality, ethnic variety, and age distribution within your business

20 Employee feedback survey questions to include

You may get a sense of the daily working environment at your company from the employee survey questions you ask. Although it's crucial to measure productivity, you shouldn't broach the subject of employee performance. Employee feedback surveys provide your team the chance to share good and bad news with you.

If used appropriately, this information may even show you how to boost your revenue. Team productivity is directly impacted by feelings of belonging, connection, and other aspects of workplace culture. Use the following questions as a starting point for your survey design:

Employee feedback survey questions about experience

1. Do you feel a connection with your coworkers?

2. Do you feel at ease asking questions to your manager?

3. Would you suggest a friend or relative for an open position at this company?

4. How satisfied are you with your job, on a scale of 1 to 10?

5. Do you think your company's leadership can be trusted?

Employee feedback survey questions about personal development

6. Do you discuss your career with your manager? If yes, h ow frequently?

7. Do you think your team has a clear route for advancement and development?

8. Do you know who to contact at work if you need support?

9. Do you have access to resources for advancing your career?

10. Have you recently had your performance evaluated?

Employee feedback survey questions about work environment

11. Do you work in a comfortable atmosphere?

12. Do you believe you have all the tools and equipment you need to carry out your daily tasks?

13. Is your working environment distraction-free and supportive of concentration?

14. Do you have the freedom to work when and where it will be most productive for you?

15. Do you feel encouraged to adopt flexible work schedules?

Employee feedback survey questions about engagement

16. Do your close coworkers appear to take pride in their work?

17. Do the company's ideals appear to be being reflected in organisational changes?

18. Do you look forward going to work every day?

19. Within the recent three months, have you applied for or attended an interview at another company?

20. What would be the reason if you were to leave this firm tomorrow?

Tips for designing an employee feedback survey

A survey that takes three hours to complete is unlikely to receive much participation. Consider these questions as periodic check-ins, and make an effort to complete them. Consider the following when you design your survey:

1. Be concise and to the point. It should only take 5 to 10 minutes to complete the survey. Any longer than that, and you run the danger of losing audience interest.

2. Make sure the inquiries are precise and short. The data produced was clearer the clearer the questions were.

3. As a starting point, use survey templates or questionnaire examples. The questions should be modified to meet your unique requirements and company ideals, though.

4. Inquire about both satisfying and disappointing experiences. People won't feel that you want their honest opinions if you just inquire about pleasant events. You'll miss out on what your team is accomplishing well if you restrict it to criticism.

5. Keep it from being "strictly business." Make sure to inquire about the employees' perceptions of their work-life balance and whether they believe they have a good one.

6. Avoid using the words “yes or no”. Ask open-ended questions that permit unbiased answers. Scales that let you gauge emotion on a continuum are another option. They are referred to as Likert scales.

People would then score themselves along a continuum based on how they felt about that subject. Common Likert scale responses include "Strongly disagree, Disagree, Neutral, Agree, and Strongly agree."

7. Keep your obligations. You are not required to make any promises in the survey. Listen to your team throughout this time. The information you acquire can then be used to enhance the workplace of the organization.

Following up after an employee feedback survey

It's time to analyze the findings of your employee feedback survey after you've completed it and gathered the data. If you've never undertaken this kind of survey, it can be beneficial to get in touch with an analyst or HR specialist who can assist you examine the results.

Remember your staff, who are the most crucial stakeholders, when you evaluate the data. Inform them of what you've discovered about your workplace's culture as a consequence of their comments. Thank them for participating and for their time. Without them, your team would pass up valuable input and opportunities for growth. This might mean future success or tragedy for your company.

Make a genuine commitment to dealing with any areas of worry, even if you are unsure of what to do just now. Don't be scared to apologize if the feedback shows a discrepancy between business ideals and employee experience. Make sure you follow up with specific steps (within a month or less). The amount of involvement in the next surveys will be influenced by how you manage comments today.

Key takeaways

Surveys of employee opinions are a great approach to learning how people feel about their workplaces. The data obtained can assist leaders in identifying the necessary adjustments. They aid in gauging employee satisfaction, well-being, and attitude toward their company. Your team may interact directly with leadership through a semi-annual or yearly survey, which fosters team trust.

Surveys asking for employee input shouldn't happen only once. Regular employee surveys enable businesses to respond more quickly to problems identified in prior surveys. Additionally, they will be able to observe trends over time. Teams of all sizes, but notably those in bigger businesses, value this data greatly. The more quickly you expand, the more difficult it may be to preserve business culture.