15 Key Areas of Improvement for Employees in the Workplace
Explore 15 key areas of improvement for employees for their professional development. Help them identify the ones they struggle with and take action by using the strategies described.
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Sebagai manusia, kita berwayar keras untuk berusaha untuk pertumbuhan dan peningkatan. Mengabaikan aspek ini boleh menyebabkan genangan dan berpuas hati.
Kenyataan ini terutama berlaku di tempat kerja, kerana 91% pekerja mahukan latihan peribadi dan relevan. Ini adalah petanda jelas bahawa ramai pekerja mencari cara untuk meningkatkan prestasi di tempat kerja mereka.
Tidak ada prinsip yang sesuai untuk menjadikan setiap pekerja secara ajaib berkembang dalam sekelip mata. Tetapi beberapa bidang penambahbaikan berlaku untuk hampir setiap pekerja, tanpa mengira jawatan atau industri mereka.
Dalam catatan blog ini, kami akan meneroka sembilan bidang penambahbaikan yang penting dan membincangkan langkah-langkah yang boleh diambil untuk meningkatkan prestasi tempat kerja pekerja anda.
Mengapa penambahbaikan profesional penting?
Peningkatan profesional bukan hanya matlamat tetapi satu keperluan. Ia adalah kunci untuk membuka peluang baru untuk pertumbuhan peribadi dan kemajuan kerjaya.
Tetapi mengapa penambahbaikan profesional penting? Fikirkanlah dengan cara ini: sama seperti kereta memerlukan penyelenggaraan dan bahan api yang kerap untuk terus berjalan lancar, kerjaya pekerja anda juga memerlukan perhatian dan penjagaan.
Tanpa pembangunan berterusan, pekerja berisiko ketinggalan dalam industri anda. Ini bukan sahaja boleh mengehadkan pilihan kerjaya mereka, tetapi juga menyebabkan keletihan.
15 Key areas of improvement for employees
Tidak ada senarai penambahbaikan bidang sejagat kerana setiap orang mempunyai bidang yang berbeza yang mungkin memerlukan perhatian. Walau bagaimanapun, senarai di bawah termasuk yang paling biasa yang berlaku untuk kebanyakan pekerja.
1. Kepimpinan
Kepimpinan adalah kemahiran terpenting yang memisahkan pekerja yang berjaya dari mereka yang berjuang untuk maju dalam kerjaya mereka.
Walau bagaimanapun, kepimpinan boleh menjadi sifat yang sukar untuk dikuasai. Mereka yang bukan pemimpin kelahiran semula jadi sering berjuang untuk mencari kedudukan mereka dan mungkin menghadapi tentangan daripada rakan-rakan mereka.
Di situlah anda sebagai penyelia, masuk. Dengan bimbingan yang betul, sesiapa sahaja boleh menjadi pemimpin yang tulen.
Here are the tips to help an employee improve their leadership skills:
Encouraging ownership: Allow employees to take ownership of their tasks and projects. Giving them the autonomy to make decisions and learn from mistakes fosters a sense of responsibility and ownership.
Plant the seed of possibility: Inspire employees with a vision of what could be accomplished through their leadership and encourage them to believe in their capabilities to create positive and transformative change.
Provide opportunities for leadership roles: It is a great way for employees to practice and develop leadership traits by trying their hand at a new role. Encourage them to take on leadership roles in projects, teams, or committees.
Develop a leadership toolkit: Identifying an employee’s leadership stage, style and strengths can be tremendously beneficial in developing it further. Provide your employees with tools and resources that can accelerate their growth toward becoming great leaders.
Bertanya soalan retorik seperti "Apa hasilnya jika anda dapat mengubah dunia dengan kerja anda?" merangsang imaginasi mereka dan menggalakkan mereka untuk mempertimbangkan kemungkinan.
By planting this seed of possibility in your employees' minds, they are more likely to develop a sense of purpose and strive toward creating leadership. Create seminars and training sessions where you can teach them how to:
- Memotivasi dan berkomunikasi dengan berkesan
- Tugas wakil
- Aliran kerja kawalan
- Berfikir secara strategik
Ingat bahawa pemimpin tanpa latihan dan bimbingan yang mencukupi adalah seperti pembina tanpa alat - mereka mungkin masih dapat membina sesuatu, tetapi ia akan jauh dari sempurna.
Bagaimana boleh Empuls tolong?
- Personal Recognition Assistant ("Em") nudges managers to recognize leadership behavior, promoting visibility and motivation.
- 360° Feedback Surveys allow employees to receive constructive feedback from peers and supervisors to grow into leadership roles.
2. Struktur Pembahagian Kerja (WBS)
Struktur Pembahagian Kerja (WBS) adalah pendekatan pengurusan projek yang melibatkan pemecahan projek yang kompleks kepada tugas yang lebih kecil dan lebih terkawal dengan jangka masa yang telah ditetapkan.
Memperkenalkan konsep popular ini dalam organisasi anda mungkin mempunyai faedah yang besar:
- Ia meningkatkan ketelusan projek, membolehkan ahli pasukan mengesan kemajuan projek dan membuat pelarasan yang diperlukan mengikut keperluan.
- Ia memastikan semua orang berada di halaman yang sama mengenai objektif, garis masa, dan peruntukan sumber.
- Dengan WBS yang tersusun dengan baik, pasukan dapat mengenal pasti potensi risiko dengan lebih mudah dan meminimumkan kesannya.
Here are the tips to help an employee improve their WBS skills:
Start with the basics: Before introducing your team to more complex WBS concepts: Ensure that they have a clear understanding of the fundamentals. Start by explaining what a WBS is and why it is important. Give examples of successful projects that have used a well-designed WBS.
Emphasize clarity: Encourage your team to use clear and concise language when creating WBS structures. Explain structures that are difficult to understand and can result in confusion and mistakes.
Use visual aids: Visual representations can be an effective way to communicate complex WBS structures. Use diagrams, charts, and other visual aids to help them communicate their ideas more clearly.
Bagaimana boleh Empuls tolong?
- While not a WBS tool itself, Empuls integrates with project management tools and HRMS to centralize employee task visibility and team structures.
- Social Intranet can be used to share project roadmaps, timelines, and task updates.
3. Pengurusan masa
Pengurusan masa yang berkesan adalah salah satu kemahiran yang paling dicari dalam tenaga kerja hari ini. Keupayaan untuk mengutamakan tugas dan memenuhi tarikh akhir adalah aset penting di tangan pekerja.
Sebagai pekerja, selalunya mencabar untuk menguruskan masa dengan berkesan. Dengan jadual yang sibuk, keutamaan bersaing, mesyuarat yang tidak berkesudahan dan senarai tugasan, tidak menghairankan bahawa pengurusan masa dapat merasa mustahil.
Here are the tips to help an employee improve time management skills:
Time blocking: Ask your employees to block out specific times on their calendars for focused work, meetings, and breaks. This strategy helps them visualize their schedule and prioritize their time.
Set clear expectations and deadlines:Ensure that your employees fully understand the expectations and deadlines for each task that they are assigned. This helps them stay on track and avoid procrastination.
Encourage breaks: Set your team up with a clock in clock out app. Besides tracking work hours, the tool offers other features like deadline reminders and break notifications. This will help your employees to be aware of how their time’s spent, fostering self-reflection and improving their time management skills.
Minimize meetings:Meetings can be a major time-waster. Minimize the number of meetings they attend and ask them to focus on their priorities and goals.
Pomodoro technique: This popular time management technique involves breaking down work into 25-minute intervals separated by short breaks. This technique will help your employees stay focused and boost productivity.
Bagaimana boleh Empuls tolong?
- Built-in nudges and reminders help managers and employees stay on top of recognition, feedback, and milestones.
- Calendar-based automation for rewards, surveys, and celebrations helps free up time from manual processes.
4. Pengelakan gangguan
Dengan keghairahan berterusan pemberitahuan media sosial, e-mel, dan panggilan telefon, mengelakkan gangguan ini menjadi semakin sukar. Mereka bukan sahaja membuang masa yang berharga, tetapi juga mengganggu tumpuan kami, yang akhirnya boleh menjejaskan prestasi keseluruhan pekerja.
Here are the tips to help employees avoid distractions.
Create a "quiet zone": Designate an area in the office that is a quiet zone. This space should be free from distractions like phones, chatter, or music. This area can be used for tasks that require deep focus and concentration.
Implement flexible working hours: Everyone's productivity levels vary throughout the day. Implementing flexible working hours allows employees to work when they are most productive. This can lead to less distraction and a higher quality of work.
Encourage healthy habits: Creating a culture of healthy living can have a positive impact on employee performance. Talk with your team members about the benefits of eating nutritious meals and exercising regularly. A healthy, well-rested employee is a more productive one.
Bagaimana boleh Empuls tolong?
- Community groups and discussion forums foster focused collaboration and help reduce context-switching from platform to platform.
- Em's nudges can promote break reminders or mental wellness tips.
5. Keutamaan tugas
Keutamaan tugas yang berkesan adalah kemahiran kritikal yang harus dimiliki oleh setiap pekerja. Dengan banyak tugas yang tidak dapat diselesaikan dalam tempoh yang ditetapkan, keutamaan menjadi yang paling penting kepada prestasi kerja.
Here is how to help employees improve the task prioritization process.
Utilize the 1-3-5 rule: This rule encourages employees to tackle one big, three medium, and five small tasks daily. This will help them focus on what's important without getting bogged down by minor tasks. By utilizing effective task management software, teams can streamline their workflow, prioritize tasks, and achieve greater productivity.
Apply the “Eat the frog” technique: "Eat the frog" is another interesting technique for task prioritization. Mark Twain said, "if it's your job to eat a frog, it's best to do it first thing in the morning. And if it's your job to eat two frogs, it's best to eat the biggest first."This means tackling your most dreaded task at the beginning of your day, so it's not hanging over your head all day.
Apply the Pareto principle: A surefire method to help your employees prioritize effectively is by using the Pareto principle. This principle states that 80% of outcomes come from 20% of inputs. So, focus on the most critical 20% of tasks yielding 80% of the results. For example, if you manage a sales team, you can ask team members to spend 80% of their time prospecting and the remaining 20% making sales calls with the best leads.
Use the Eisenhower matrix: This framework helps employees categorize tasks into four quadrants: urgent/important, not urgent/important, urgent/not important, and not urgent/not important. Focus on the urgent/important tasks first, and delegate or eliminate the others.
Bagaimana boleh Empuls tolong?
- Pulse surveys can assess employee workload and help managers reprioritize responsibilities based on employee feedback.
- Goal alignment communication via the intranet ensures employees are working on the right things.
6 . Komunikasi
Komunikasi yang terbuka dan jelas bukan sahaja membantu mengelakkan salah faham dan konflik, tetapi ia juga membantu mewujudkan persekitaran kerja yang positif di mana semua orang merasa didengar dan dihargai.
Walaupun kesan positif komunikasi yang berkesan terhadap produktiviti, ia masih merupakan bidang peningkatan bagi ramai pekerja. Malah, menurut kaji selidik yang dijalankan oleh Fierce, 86% pekerja dan eksekutif percaya komunikasi yang tidak berkesan adalah sebab utama kegagalan di tempat kerja.
Here are the tips to help employees improve their communication skills.
Foster a safe environment for feedback: Feedback is essential for growth, but it can be hard to receive. Fostering a safe environment where employees feel comfortable giving and receiving feedback can help improve communication. This means being open, honest, and respectful when giving feedback and creating a culture of trust and transparency.
Recognize the power of nonverbal communication: Communication isn't just words. Make your team aware of their nonverbal communication, such as body language, tone of voice, and facial expressions. This can help ensure that their message matches their intended tone.
Utilize role-playing exercises: By putting employees in hypothetical scenarios, they can practice effective communication in a safe and constructive environment. This helps to build confidence and allows for constructive feedback from others.
Bagaimana boleh Empuls tolong?
- Social Intranet supports posts, polls, AMAs, and announcements to promote open communication.
- Feedback tools like eNPS and lifecycle surveys measure communication effectiveness across teams.
7. Mendengar
Seperti yang pernah dikatakan Stephen Covey, "Kebanyakan orang tidak mendengar dengan niat untuk memahami, mereka mendengar dengan niat untuk menjawab."
Oleh itu, sebagai pengurus, kita mesti membantu pekerja kita mengembangkan budaya mendengar aktif, yang membawa kepada persekitaran kerja yang lebih memuaskan.
Mendengar adalah kemahiran berguna yang dipandang rendah dalam mana-mana persekitaran kerja. Anda boleh memindahkan dan menerima maklumat penting dengan berkesan dan membina hubungan yang lebih kukuh dengan melibatkan diri sepenuhnya dengan rakan sekerja dan pelanggan.
Ringkasnya, semakin baik anda mendengar, semakin banyak keputusan dan komunikasi anda.
Walau bagaimanapun, mendengar aktif memerlukan lebih daripada sekadar duduk diam dan mendengar apa yang dikatakan seseorang. Anda boleh mengambil beberapa langkah praktikal untuk meningkatkan kemahiran mendengar pekerja.
Here are the tips to help employees improve their listening skills.
Use a Tree analogy: Just as a tree needs strong roots to grow tall, employees need a strong foundation of listening skills to communicate effectively. Encourage your employees to focus on building a solid foundation by actively listening and seeking understanding before responding.
Ask open-ended questions: When giving instructions, avoid asking yes or no questions. Instead, ask open-ended questions that require your employees to think more deeply and respond with more detail. Not only does this encourage better communication, but it also helps to build a culture of collaboration and problem-solving.
Active listening exercises: Give your employees opportunities to practice their listening skills. For example, you could hold a listening exercise where one employee talks about a topic for a set amount of time, and the other employees have to summarize what they heard. In this way, they can improve listening skills, trust and teamwork.
Mirror listening: Repeat what your employees say to you, so they know you're actively paying attention. This creates mutual understanding and respect, which is important in a collaborative work environment.
Incentivize listening: Consider offering rewards for employees who show exceptional listening skills. This could be something as simple as a gift card or public recognition. By rewarding good behavior, you create an environment where listening is valued.
Bagaimana boleh Empuls tolong?
Enables employee lifecycle surveys, anonymous feedback, and 360° reviews to promote active listening from leadership.
8. Penyelesaian konflik
Konflik tempat kerja menyebabkan perniagaan AS hampir $ 359 bilion setiap tahun. Statistik mengejutkan ini menekankan kepentingan strategi penyelesaian konflik di tempat kerja.
Penyelesaian konflik adalah kemahiran yang memerlukan kesabaran, empati, dan amalan yang konsisten. Membangunkan kemahiran ini memerlukan masa, tetapi ia bernilai semua usaha kerana ia menjadikan tempat kerja kita berasa lebih selamat, lebih bahagia, dan lebih produktif.
Dengan strategi dan teknik yang berbeza, anda boleh mendekati konflik dalam cahaya yang lebih positif dan menyelesaikan masalah dengan penyelesaian kreatif yang membawa kepada hasil menang-menang.
Here is how to help employees improve conflict resolution skills.
Focus on the issue rather than the people: When dealing with conflicts, focusing on the problem at hand rather than the people involved is essential. Avoid getting personal, attacking employees' personalities, or making them feel like they are under attack.
Address problems head-on: It's essential to address issues proactively. Avoidance only delays the conflict resolution process and leaves everyone involved feeling frustrated or resentful. Instead, directly approach the problem and make sure that communication is ongoing and transparent.
Emphasize emotional intelligence: Emotional intelligence is critical when dealing with conflicts. Encourage your employees to understand their emotions and how they impact their behavior. Empathy, self-awareness, and emotional regulation are all essential components of emotional intelligence.
Bagaimana boleh Empuls tolong?
- With a safe, moderated community environment, employees can raise concerns and HR can mediate more effectively.
- Surveys and sentiment analysis offer early warning signals on interpersonal friction.
9. Perkhidmatan pelanggan
Perkhidmatan pelanggan boleh membuat atau merosakkan reputasi dan kejayaan syarikat. Sebagai pengurus, adalah menjadi tanggungjawab anda untuk melatih pasukan anda dalam menyediakan perkhidmatan pelanggan yang cemerlang melalui teknologi pusat panggilan terkini .
Menariknya, kemahiran perkhidmatan pelanggan juga penting apabila bekerja dengan rakan sekerja. Pekerja boleh membina hubungan kerja dan kerja berpasukan yang lebih baik dengan memaparkan tingkah laku sopan dan profesional.
Here is how to help employees improve their customer service skills.
"The 5/10 Rule" Strategy: Greet customers within five seconds of arrival and acknowledge them within ten feet of their presence. Make it a habit to greet customers smiling and engage in small talk to build rapport. Customers appreciate feeling welcome and valued.
Create customer personas: Help your team develop empathy for customers by creating fictional customer personas. This approach will give employees an understanding of their target audience. You can even make it fun by giving each persona a name and backstory.
Invest in technology: Technology can be a valuable tool to help your employees provide great customer service. Creating a client portal, Investing in chatbots, AI, and other digital solutions can streamline all processes and free up your employees to focus on more complex customer issues.
Bagaimana boleh Empuls tolong?
- Recognition programs for frontline staff based on customer feedback or CSAT scores.
- Gamified leaderboards to drive customer-centric behaviors.
10. Organizational level skills
Strong organizational skills enable employees to manage tasks effectively, leading to increased productivity and reduced stress.
Following is how you help them:
Implement task management tools: Introduce digital tools that assist in organizing tasks and setting priorities.
Encourage decluttering: Promote maintaining a tidy workspace to help focus and efficiency.
Provide training on organizational techniques: Offer workshops on methods like the Eisenhower Matrix to prioritize tasks effectively.
Bagaimana boleh Empuls tolong?
- Integrated platform for communication, recognition, surveys, and rewards reduces tool sprawl.
- Helps employees find everything in one place — tasks, teams, celebrations, and updates.
11. Adaptability
In a rapidly changing work environment, adaptability is crucial for employees to remain effective and responsive to new challenges.
Here is how you do it:
Expose to diverse projects: Assign tasks that require different skill sets and approaches.
Foster a growth mindset: Encourage viewing challenges as opportunities to learn and grow.
Provide change management training: Equip employees with strategies to handle transitions smoothly.
Bagaimana boleh Empuls tolong?
- Data-backed insights help managers understand who is struggling with change.
- Recognition of change champions reinforces adaptive behavi
12. Creativity and innovation
Encouraging creativity leads to innovative solutions and can give the company a competitive edge.
Here is how you do it:
Create brainstorming sessions: Allocate time for teams to generate ideas without judgment.
Support risk-taking: Encourage trying new approaches, understanding that not all will succeed.
Provide diverse stimuli: Expose teams to different industries and perspectives to inspire fresh ideas.
Bagaimana boleh Empuls tolong?
Social features like contests, idea boards, and hobby groups help unlock innovative ideas from every level of the organization.
13. Emotional intelligence
Emotional intelligence involves understanding and managing one's emotions and empathizing with others, leading to better workplace relationships.
Here is how you do it:
Offer self-awareness exercises: Encourage reflection on personal emotional triggers and responses.
Provide empathy training: Teach active listening and perspective-taking techniques.
Encourage feedback seeking: Promote asking for and acting on feedback regarding interpersonal interactions.
Bagaimana boleh Empuls tolong?
- Recognition and appreciation features nurture a culture of empathy.
- Feedback mechanisms support emotionally intelligent conversations at work.
14. Critical thinking
Critical thinking enables employees to analyze situations objectively and make informed decisions.
Here is how you do it:
Pose challenging scenarios: Use case studies to practice analysis and decision-making.
Encourage questioning: Foster an environment where asking "why" is welcomed.
Provide problem-solving frameworks: Teach methodologies like SWOT analysis to evaluate situations systematically.
Bagaimana boleh Empuls tolong?
Survey analytics and engagement insights help managers evaluate decision-making and reasoning patterns across teams.
15. Stress management
Effective stress management leads to healthier employees and a more harmonious workplace.
Here is how you do it:
Introduce mindfulness programs: Offer sessions on meditation and stress-reduction techniques.
Promote work-life balance: Encourage setting boundaries and taking regular breaks.
Provide resources: Offer access to counseling services or stress management workshops.
Bagaimana boleh Empuls tolong?
- Perks & Discounts across 6000+ brands, including wellness and mindfulness tools.
- Salary Advance, fringe benefits, and wellness allowances help ease financial and emotional stress.
By focusing on these areas of improvement, organizations can enhance employee performance and create a more dynamic and resilient workforce.
Here's a visual mapping table that aligns each of the 15 key employee improvement areas with Empuls modules and features that support them. This can be used directly in presentations, proposals, or employee development strategy docs:
Visual mapping: Areas of improvement vs Empuls features
Bagaimana untuk mengenal pasti bidang peningkatan pekerja?
Cuba dapatkan pemahaman yang mendalam tentang setiap pekerja. Ini boleh dilakukan melalui komunikasi terbuka, mesyuarat satu-satu, bimbingan, dan penilaian prestasi.
Pemahaman yang lebih mendalam ini akan membantu anda mengenal pasti kawasan di mana pekerja mungkin bergelut dan di mana mereka mungkin memerlukan panduan tambahan untuk bertambah baik.
Tanya pekerja anda soalan seperti:
- "Kawasan apa yang anda rasa kurang yakin?"
- "Adakah terdapat tugas atau tugasan tertentu yang anda hadapi secara konsisten?"
- "Adakah anda merasakan beberapa bidang memerlukan latihan atau sokongan tambahan?"
Sekiranya mereka masih bergelut dengan mengenal pasti bidang yang kurang, pertimbangkan untuk mencari mentor atau jurulatih yang boleh membimbing mereka dan membantu mereka mengembangkan rancangan peningkatan peribadi.
Ingat, mengenal pasti dan menangani bidang untuk penambahbaikan bukanlah tanda kelemahan tetapi tanda pekerja yang komited dan bercita-cita tinggi yang sentiasa berusaha untuk menjadi yang terbaik.
Perkataan akhir
Melabur dalam pembangunan profesional adalah pilihan bijak bagi mana-mana organisasi yang ingin meningkatkan prestasi pekerja. Organisasi dan pekerjanya akan meraih faedah yang tidak terkira banyaknya dengan menyediakan pekerja dengan peluang untuk belajar dan berkembang.
Ingat bahawa pembangunan profesional adalah perjalanan yang berterusan, bukan destinasi itu sendiri. Ia bukan hanya satu bidang penambahbaikan yang perlu diusahakan oleh pekerja, tetapi ia adalah proses refleksi diri dan pembelajaran yang berterusan.
Ambil tindakan untuk meningkatkan prestasi tempat kerja pekerja anda dan lihat kesan positifnya pada garis bawah anda.
